He identity fraud It is a strategy through which they seek to steal your money or identity after obtaining your personal data -such as your credit card numbers, banking information or passwords-. Cybercriminals who do this make you believe that they belong to your bank -or that they are friends or acquaintances- and using text messages or fake websites, they access your sensitive data, as directed by Microsoft support service.

Precisely, information that these days hackers would be looking to access Bancolombia accounts, text messages or email, making users believe that their account was locked and directing them to a fraudulent link.

As indicated, these cybercriminals would be impersonating the Bancolombia logo and sending the following message: “His account presented a block so he thought to suspend it until he received the confirmed real information. You have 48 hours or your access will be permanently denied. To unlock, enter the link that we have provided for your activation and fill out the form correctly”, followed by a different link to the secure domain with which this bank has.

Avoid responding to emails that report suspected blocks and ask for your personal information in return.

By filling in the data on the alleged form, you would be revealing sensitive information that hackers could take advantage of.

(Of your interest: The platform that teaches you to manage your personal finances).

Among the recommendations that Bancolombia gives to avoid being a victim of this type of fraud is:

– Do not respond to emails that report alleged crashes and invite you to fix the problem by clicking links to fake websites.

– Remember that Bancolombia and its allies (such as American Express, Mastercard and Visa) never request your personal data, passwords or security codes over the phone.

– To avoid information theft, you must keep your device’s operating system updated, have a licensed antivirus activated, do not open suspicious emails and avoid browsing insecure pages.

– You must report it and file a claim immediately, calling the telephone branch of your city or the national hotline 01800 09 12345. You can also report suspicious messages or emails by WhatsApp, to the number 3008876817, or forward them to correosospechoso@bancolombia.com .co.

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